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New Customers
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.
Currently, we collaborate with BIBD and BIBD AT-Tamwil to provide additional online services to our valued customer which you could spread your payment monthly and debited directly from your bank. To proceed in your order online, Please refer to How To Order section for more information.
Usually it takes 2 - 3 working days, but it varies from customer to customer as it depends on customer bank record with the relevant bank. BIBD AT-Tamwil do provide 1 day approval which requires the customer to personally submit the application.
BIBD At-Tamwil provides up to 5 years except for Mobile Phones upto 2 years only.
You will be required to have an account with the particular bank and your salary be credited to that bank.
Yes, currently Bank Financing facilities does apply to students which are eligible only for laptop, computer, printer, scanner and tablet such as iPad.
Yes, Private sectors are also eligible to apply for Bank Financing but depending on your company credentials with the particular Bank that you are applying loan from. Higher chances are given to government sectors.
If your bank is BIBD, you will be required to bring along a photocopy of your Identification Card and your latest Salary Slip, you will be required to proceed to our Customer Service Center to collect your quotation and you will be required to submit to the bank personally for the loan application.
You will be required to proceed to our Customer Service Center after you have made an order online. A quotation for your Bank Financing items will be produce to you for verification and signatory. You are then liable to submit the quotation with its necessary documents to the bank.
You will be required to bring in the original Approval Letter for the particular bank to our Customer Service Center so that we could release the items you have ordered. Items not in stock usually takes 5 - 7 days to arrive subject to shipment schedules.
Yes, you are still eligible for application for Bank Financing using BIBD Al-Wadiah Scheme.
The minimum value to be eligible for Bank Loan is B$500.00.
Yes, you can order as many products as you wish.
Yes, the value stated at the bank financing detail is fixed and will reflect on your quotation. It is also a sample indication of the monthly payment to the bank. Please note that the value indicated are excluding bank interest since different bank have different minimal bank interest.
No, there will not be any charges if your Bank Financing has been declined. Note that there will be a minimal service charge by 365eStore | QQeStore for this payment method. For more information, please contact us before placing your order.
Yes, you are still able to cancel your financing which you will be required to pay a minimum cancellation fees of B$50.00 subject to the individual bank's requirement.
You can check the progress of your order by logging in, using your user name and password, and check your order history from your account page. This will show your order number and the order status. You can also follow up with the Bank providing your personal information and your Identification Card Number.
Answers to the most common questions should appear here - but if your question is not addressed please do not hesitate to contact us.
(*QQeStore - Brunei's Largest Online Shopping Network and Linknet Solutions Sdn Bhd has the rights to alter the above policy and information without prior notice. Please contact us if you have any questions before proceeding with your order.)