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New Customers
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.
Currently for international orders, we only accept Bank Transfer (TT Payment).
Yes, we ship orders to most worldwide destinations. We regularly send many packages to several European and Asian countries; most likely yours.
Most merchandise is shipped via International Federal Express (Fedex) or United Parcel Services (UPS).
We ship orders every business day (Monday through Friday, excluding holidays). Most orders will be shipped within one week after confirmation of your payment.
The minimum charges is USD15.00 and subject to the weight of the items ordered. A notification will be sent to you prior to the shipment if the cost to ship your order exceeds the indicated charge. All taxes and duties charged by the governments of the destination countries are the responsibility of the addressee. These fees are not included in the shipping charges associated with the order and are the responsibility of the recipient.
USD is the official abbreviation for United State Dollars. All our international orders are priced in US Currrency.
We apologize, but as a measure to prevent fraud, we cannot accept orders if the billing and shipping addresses are not in the same country.
You will always receive a confirmation email from us when you create an account, order a product, or when your order status has been updated. If you failed to receive an email from us, please email us at support@qqestore.com. Sometimes Junk Mail filters may send our e-mail to a separate folder or delete it before you even read it. Users of Hotmail in particular may experience this more often.
Yes, you can contact us and we will try to get the products for you from our suppliers network.
You can check the progress of your order by logging in, using your user name and password, and check your order history from your account page. This will show your order number and the order status.
(*QQeStore - Brunei's Largest Online Shopping Network and Linknet Solutions Sdn Bhd has the rights to alter the above policy and information without prior notice. Please contact us if you have any questions before proceeding with your order.)